The IT Desktop Support Specialist is responsible for supporting company employees with installation, repair, and upgrade of Personal Computer systems as well as associated PC software; Coordinate computer introductory training for end users.
Installs and configures workstations, software and related devices.
Ensures that end user systems are up and running.
Performs schedules repairs, maintenance and upgrades of end user equipment.
Diagnose PC failures and take appropriate action in a timely fashion to resolve problem.
Responsible for PC hardware and accessories inventory.
Maintain, prepare, organize and implement training for hardware and software within corporate standards to all PC users.
Keep current on new technology that may be applicable within the organization.
Perform other tasks as assigned by IT management.
Requires: CompTIA A+ within 6 months of hire date
2 Years’ experience in the following or related areas:
PC hardware and software installation, maintenance, and repair.
Microsoft Windows based PC hardware and software support.